Intelligent Automation Services
Reinvent How Your Firm Processes with AI-Based Automation
Strengthen your business process with automation & AI. Ensure efficiency, accuracy and scalability across your organization with us!
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Trusted by our Clients
Service Scope
Intelligent Automation Solutions Built Around You
We combine AI and automation in solutions that best fit your business needs, helping you streamline workflows and unlock new efficiencies.
Business Process Management (BPM)
Future-proof your business with smarter processes, from workflows optimization to collaboration improvement.
Robotic Process Automation (RPA)
Don’t let your teams get stuck on repetitive tasks. With RPA strategy and robotic tools we help accelerate the process.
Intelligent Document Processing (IDP)
Speed up paperwork and minimize errors with automated data extraction driven by Ai/ML and business intelligence.
Process Mining & Task Mining
Don’t let outdated BI slow you down; get us to audit your setup, modernize, and integrate with third-party platforms.
Low-Code App Development
With cross-tech expertise, we free your business from time-consuming coding using low-code/no-code platforms.
Virtual Agents / Conversational AI
Transform the way you connect with customers with AI-driven virtual assistants and chatbots that boost user interactions.
Why choose us
Speed Up Your Processes with A Leader in Automation Services
With two decades of experience and 200+ successful projects, Orient Software is a trusted partner for delivering powerful AI-based automation solutions.
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Tailored IA Strategies
We don’t offer one-size-fits-all solutions. Every intelligence automation project is built around your specific business needs.
Ready to Grow with You
Whether you need one automated business process or an enterprise-wide rollout, our solutions scale as you do.
Predictable Outcomes
We proactively review your workflows to remove barriers, risks, and unnecessary steps—ensuring consistent results.
Ongoing Care & Support
Our collaboration doesn’t end at deployment. We offer continuous support and monitoring to ensure lasting success.
Our Automation Projects
Kärcher and Orient Software Streamlined Cleaning Workflows Through Intelligent Automation
Kärcher partnered with Orient Software to develop an automation system aimed at optimizing cleaning processes. The proposed solutions helped reduce manual interventions by automating task management and supply tracking.
Read the full case study
Reimagine Your Business with Hyperautomation
Cut Costs, Maximize ROI
By cutting down on manual work and minimizing errors, intelligent automation significantly reduces operational costs while improving ROI.
Empower Employees to Innovate
Transform the work environment by removing repetitive, low-value tasks. Therefore, employees can focus on innovation, problem-solving, and driving strategic initiatives.
Smart Moves, Guided by Intelligence
With real-time insights from process data, businesses can make informed decisions, predict outcomes, and adapt quickly to changes.
Built to Scale
Intelligent process automation adapts as your business grows, ensuring processes remain efficient and scalable without added complexity.
How Intelligent Automation Transforms Every Industry
- Intelligent Claims Processing for Insurance
- RPA for Medical Record Management
- Automated Data Entry & Records Management
- Virtual Assistants for Patient Communication
- Automated Inventory Management & Demand Forecasting
- Customer Assistants Powered by NLU
- Chatbots for 24/7 Customer Support
- Claims Processing Automation
- Automated Credit Scoring & Underwriting
- Customer Service Chatbots
- Intelligent Automation for Real-time Equipment Monitoring
- Automated Quality Control with Computer Vision
- Workforce Scheduling
- Automated Application Form Processing
- Intelligent Proctoring for Exams
- Automated Reminders for Coursework
Healthcare
- Intelligent Claims Processing for Insurance
- RPA for Medical Record Management
- Automated Data Entry & Records Management
- Virtual Assistants for Patient Communication
Retail & e-Commerce
- Automated Inventory Management & Demand Forecasting
- Customer Assistants Powered by NLU
- Chatbots for 24/7 Customer Support
Finance & Insurance
- Claims Processing Automation
- Automated Credit Scoring & Underwriting
- Customer Service Chatbots
Manufacturing
- Intelligent Automation for Real-time Equipment Monitoring
- Automated Quality Control with Computer Vision
- Workforce Scheduling
eLearning & Education
- Automated Application Form Processing
- Intelligent Proctoring for Exams
- Automated Reminders for Coursework
Process That Drives Best Data Analytics Results
Step 1Expert Advisory
- Vision, AI maturity assessment, and strategic roadmap
- Responsible data governance and AI ethics frameworks
- Risk, security & compliance management
Step 2Solution Design
- Workflows, algorithms and use cases for intelligent automation tools
- ROI evaluation (PoC/ value)
Step 3People & Process Alignment
- Existing legacy systems and business process integration
- Architecture, infrastructure, and technology platforms
- Culture, change management, and workforce training
Step 4Delivery & Operation
- Automation delivery (Pilot/ MVP, scale & monitor/ govern)
- Operation & cost management
Why Global Enterprises Trust Us for Measurable Results
50+
AI experts on board
200+
Successful projects delivery
95%
Customer retention for the Data & AI services
10+
Different industries we work with
Our Capabilities for AI-Based Automation Services
Transform the Way You Work with Smarter Automation Solutions
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Our Technology Expertise Matrix
We leverage leading-edge technologies to develop data engineering solutions and continuously evolve our toolkit.
TensorFlow
PyTorch
Azure AI
Google AI
IBM Watson
Dialogflow
Open AI
Celonis
UiPath Process Mining
PAFnow
Minit
AWS
Microsoft Azure
Google Cloud
Docker
Kubernetes
Our Data & AI Experts
Øyvind Forsbak
CEO and Co-Founder
Øyvind Forsbak leads a dedicated team of 350+ specialists, spearheading growth, and innovation across Orient Software’s Cloud Data & AI solutions. Under his leadership, cutting-edge advancements in AI & data engineering and intelligent process automation unlock data-driven insights and accelerate digital transformation for clients worldwide.
Dr. Son Nguyen
CTO of Orient Software
With a PhD in Computer Science and over 15 years of experience in machine learning, deep learning, and big data, Dr. Son Nguyen is a leading voice in the application of AI to solve real-world challenges. He drives sustainability through Data & AI innovation—paired with a shift in organizational culture.
Quoc Nguyen
Delivery Manager
Quoc Nguyen specializes in applying data science for business digital transformation, with extensive experience in modern enterprise data management frameworks, including data mesh and data fabric. He plays an essential role in helping bridge business vision with technical execution for innovative companies.
Need to Develop an Intelligent Automation Strategy?
No need to look elsewhere. Just fill out the form and let our experts craft the right strategy for you!
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100
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Frequently Asked Questions (FAQs)
What are the Benefits of Intelligent Automation Solutions?
Intelligent automation solutions bring together Robotic Process Automation (RPA), Artificial Intelligence (AI), and analytics to transform how businesses operate. The benefits go far beyond simple task automation:
- Greater Efficiency: Repetitive, rule-based tasks are automated end-to-end, allowing processes to run faster with fewer delays.
- Significant Cost Savings: By cutting down on manual effort and reducing inefficiencies, organizations can lower operational overhead while maximizing ROI.
- Improved Accuracy & Compliance: Automation minimizes human errors and ensures that processes are consistent and aligned with regulatory standards.
- Scalability & Flexibility: Automation solutions are designed to grow with your organization, ensuring that processes remain efficient as demand and complexity increase.
What Processes Can Be Automated Using Orinet Software's Intelligent Automation?
Intelligent automation can transform business processes across industries by taking over complex, repetitive, and data-intensive tasks. Examples include:
- Forecasting production requirements by rapidly analyzing fluctuations in supply and demand.
- Evaluating investment portfolio data to monitor performance and generate accurate reports.
- Performing quality checks on production lines or handling quality assurance in software development.
- Delivering customer support through chatbots as the first point of interaction.
- Identifying fraudulent activities by detecting and flagging unusual behavior.
- Processing insurance claims by reviewing their contents and issuing approval or rejection based on internal policies.
How Can I Scale RPA Using Intelligent Process Automation Service?
While Robotic Process Automation (RPA) is effective for automating repetitive, rule-based tasks, scaling it across the enterprise requires Intelligent Process Automation (IPA). This technology combines RPA with AI, machine learning, natural language processing, and process mining to handle more complex, end-to-end workflows.
To successfully scale RPA with IPA, organizations should:
- Identify the right processes using process mining and task mining to uncover automation opportunities with the highest impact.
- Standardize and optimize workflows before scaling to ensure consistency and efficiency.
- Integrate AI and analytics so bots can handle unstructured data, make decisions, and continuously improve.
- Leverage low-code/no-code platforms to accelerate deployment and empower business users to build automations.
- Implement strong governance and security frameworks to maintain compliance and mitigate risks.
- Monitor and optimize with real-time analytics to measure ROI and drive continuous improvement.
In short, IPA enables organizations to move beyond task automation to process-wide transformation, making it possible to scale RPA across departments and achieve sustainable business impact.
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