Excosoft - Case Study
A Top-notch Technical Documentation Solution Provider in Sweden
Excosoft sought to enhance Skribenta, a powerful Component Content Management System (CCMS) that helps leading international companies create and manage product documentation. Orient Software provided long-term development support, improving the website, optimizing the Skribenta app, and adding advanced features to meet evolving business needs.
CLIENT
Excosoft
COUNTRY
Sweden
INDUSTY
Technical Documentation Solutions
Client Overview
Founded in 1986, Excosoft is a Swedish technology company specializing in technical documentation solutions. With over 30 years of industry expertise, Excosoft delivers comprehensive solutions for managing the entire documentation lifecycle—from product manuals to translation, review, and publication. Its flagship product, Skribenta, empowers businesses to streamline their documentation processes and enhance user satisfaction.
Engagement model: Dedicated Team
The Challenge
With the growing importance of product documentation as a key driver of user satisfaction and customer retention, Excosoft aimed to elevate Skribenta into a more powerful and versatile platform. This expansion required addressing several challenges:
Complex Resource Management
Developing advanced features for Skribenta required expertise in multiple technologies and effective handling of simultaneous projects.
Scalability Needs
The development team needed to scale up or down flexibly to manage fluctuating workloads while maintaining consistent quality.
Long-Term Collaboration
Given the complexity of Skribenta, losing key consultants could severely impact development progress. Excosoft needed a reliable, long-term partner to provide stability and expertise.
All Technologies Applied
Azure Java MongoDB JavaScript React Angular
The Outcome
Orient Software’s partnership with Excosoft transformed Skribenta into a robust, scalable CCMS platform with advanced features like collaborative editing, content reuse, and AI support, boosting efficiency, ensuring stability, and enhancing global competitiveness.
What Our Client Says
The dedicated, loyal, and skilled consultants at Orient Software have become an integral part of our team. Through daily collaboration, we’ve cultivated a highly efficient and productive partnership that continues to drive innovation and success.
Jan Christian Herlitz
Founder and Chief Executive Officer
