IT Support Engineer - Work in Da Nang

12026-02-25
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Responsibilities

  • Build and execute talent acquisition strategies aligned with business goals and future workforce needs.

  • Lead, mentor, and develop the recruiting team to achieve hiring targets and deliver high-quality results.

  • Partner with business leaders to understand talent needs and design effective, people-centered hiring solutions.

  • Manage full-cycle recruitment, ensuring an engaging candidate experience from sourcing to onboarding.

  • Use data and insights to evaluate hiring effectiveness and identify improvements.

  • Strengthen Orient Software’s employer brand through creative sourcing, social media, and community partnerships.

  • Manage vendor relationships and ensure compliance with labor laws and internal policies.

Requirements

  • College or University degree in Information Technology or a related field.

  • At least 1 year of experience in IT Helpdesk or IT Support roles.

  • Solid knowledge of LAN, WAN, VPN, firewall systems, and antivirus solutions.

  • Hands-on experience with hardware troubleshooting, server maintenance, PCs, networking equipment, and other IT-related devices (e.g., telecom, mobile devices).

  • Strong willingness and ability to learn new technologies and tools.

  • Team-oriented mindset with the ability to work effectively under pressure.

  • Ability to strictly follow IT policies, procedures, and processes.

  • Basic scripting or programming skills (e.g., shell scripts) to improve IT system efficiency is a plus.

  • Relevant certifications such as MCSA, Office 365, LPI, or CCNA are highly preferred.

  • Good English communication skills.

  • Proactive, friendly, responsible, and service-minded attitude.

What we offer

  • Attractive salary based on your performance.

  • Annual 13th month salary.

  • Dedication bonus goes up to 40% monthly salary.

  • Project bonus will be paid twice a year.

  • Premium healthcare insurance, Annual health checks up.

  • Happy Thursday and available snack in the office.

  • Team building allowance.

  • Annual Company team building trip.

  • Clubs (Football, Badminton, Swimming, Chess, Music band).

  • Exclusive training programs for all staff in technical, soft skills and process.

  • English class.

  • Technical clubs.

  • Marriage allowance, having newborn baby allowance, bereavement allowance.

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