Senior Learning & Development Specialist

Responsibilities

• Conduct training needs assessments to identify skill gaps and development opportunities across both technical and soft skills.
• Design and deliver impactful learning programs (classroom, e-learning, blended) in collaboration with SMEs and cross-functional teams.
• Lead and coordinate trainers, instructional designers, and program coordinators to ensure high-quality execution of L&D initiatives.
• Facilitate train-the-trainer programs to build internal capability and foster a knowledge-sharing culture.
• Evaluate and measure training effectiveness, applying insights and data to drive continuous improvement.
• Manage and maintain the learning curriculum database and ensure training records are accurate and up to date.
• Oversee the company’s skills inventory and competency framework, ensuring alignment with organizational goals and future workforce requirements.
• Prepare and maintain company-wide competency reports to support employer branding, workforce planning, succession planning, and performance management.
• Administer certification management by tracking, validating, and supporting employees’ professional certifications (e.g., AWS, Azure, Agile, PMP).
• Manage L&D budgets, resources, and logistics to ensure efficient and cost-effective program delivery.
• Ensure compliance of all training initiatives with internal policies, industry standards, and regulatory requirements.
• Promote a culture of continuous learning and development by engaging stakeholders and aligning learning strategies with business objectives.

Requirements

• Over 2 years of proven experience in Learning & Development, preferably in the IT or technology sector.
• Demonstrated expertise in managing the full training cycle: needs assessment, design, delivery, and evaluation.
• Hands-on experience with competency frameworks, skills mapping, and certification management.
• Proven experience in L&D budget management and training program planning, ensuring cost-effective and impactful outcomes.
• Familiarity with modern learning methodologies and digital tools (LMS, e-learning platforms, microlearning, blended learning).
• Strong project management and organizational skills, capable of handling multiple initiatives simultaneously.
• Excellent stakeholder management and influencing skills, with proven ability to collaborate across levels and functions.
• Proficiency in English communication (written and verbal), with strong facilitation and presentation capabilities.
• Data-driven mindset with the ability to analyze learning outcomes and translate insights into actionable improvements.

What we offer

• Attractive and competitive performance-based compensation package
• Generous year-end 13th-month bonus
• Loyalty and annual dedication rewards
• 12 annual leave days, 11 public holidays, 1 Christmas day off and 5 sick leave days
• Flexible check-in time, 1-day remote work per week, and the freedom to work from any of our offices in Da Nang, Hue, or Ha Noi
• Comprehensive healthcare package and annual health check-ups
• Team-building allowance, Annual company trips, and Gathering Party every Thursday for a fun and connected workplace
• Sports & hobby clubs with football, badminton, biking, running, chess, or music band groups
• Continuous learning & development with exclusive technical & soft skills training, English classes, and technical clubs
• Financial aid for marriage, newborns, and bereavement to support you through every stage of life

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