What Is AI Diversity and How Can It Help Boost Inclusivity in Your Business?

Mitigate Biases in Hiring Processes

Studies indicate that minority populations are more likely to be unemployed. In the United States, for example, the unemployment rates for Black (5.6%) and Hispanic or Latina (5%) populations are higher than those who are White (3.4%) or Asian (3.4%).

Fortunately, artificial intelligence is changing the recruiting process. Tools like Textio can help companies create more inclusive recruiting content, including job descriptions and interview questions. It alerts writers to potential biases in their content, giving them a chance to rectify such biases before publishing the final text.

TalentLyft is another employee experience platform with diversity and inclusivity capabilities. The Applicant Tracking System module helps HR teams evaluate candidates in a fair and structured way by anonymizing the talent screening process. It also supports third-party integrations for assessments related to soft and hard skills, personality tests, and cognitive abilities.

Deliver Personalized Training and Development Programs

AI-powered platforms can help deliver personalized training and development programs. By analyzing employee behavior and performance, these tools can recommend suitable content, resources, and training modules.

Tools like Disco offer AI-powered social learning solutions. It lets businesses create, deploy, and manage cohort-based programs, upskilling courses, and community-based learning spaces. This flexibility enables businesses to deliver training programs tailored to how their employees learn best.

Unreliable Training Data

AI diversity tools trained on low-quality data risk compromising your DEI efforts. They may exhibit the same false, long-standing cultural biases that plague society today. Examples of this bias exists in other AI tools, such as META’s AI image generator that struggled to generate AI-generated images of interracial couples.

If mismanaged, such tools may misrepresent people of different colors, races, and genders. Using this misinformation to influence hiring and training decisions could lead to discrimination.

Privacy and Security Concerns

AI diversity tools rely on large volumes of data to function. They must also be linked to company systems to access internal data, such as employee profiles. If the correct security measures are not in place, the data used to train these AI diversity tools could fall into the wrong hands.

Colleagues could access each other’s data. External threat actors could employ social engineering tactics, leveraging email, phone, and social media profiles to trick unsuspecting employees into handing over their usernames and passwords.

Inequality Issues

While many generative AI tools are freely available, not everyone can access them. People living in third-world countries and remote areas may deal with limited access to the latest technologies. This applies to mobile devices, desktop computers, and the internet.

According to the World Bank Group, only 67% of the world’s population accesses the internet. This divide influences who can access AI diversity tools, who can benefit from them, and who can learn how to use them effectively.

Define Your Goals and Objectives

Do you want to address potential biases in your hiring practices? Improve the quality of your training and development programs. Either way, you need to determine the desired outcomes of your AI diversity tools.

One way to identify your AI diversity goals is to approach a company like Orient Software. As one leading provider of AI development services in Vietnam, we provide various services to help accelerate your business growth.

Our custom AI solutions cater to your business’s needs and objectives, resulting in a seamless AI implementation strategy overseen by hand-packed AI experts.

Prioritize AI Governance

Establish an AI governance framework that aims to ensure the fair use of your AI systems. The framework should ensure that such tools are developed and utilized properly, which is especially important regarding the collection, storage, and deletion of sensitive data.

Additionally, the framework should standardize the practice of regular algorithm audits. Auditing can help you identify and address potential biases in your company’s practices – before those biases escalate into bigger issues.

Provide Equal Access

To ensure that everyone benefits from using AI tools, give your employees the training and resources they need. Your team should know how to take advantage of each tool’s functionality.

Provide resources like training materials, guides, and tutorials. Seek feedback from your team, too. Measure the progress of your AI diversity training programs, provide additional support to struggling team members, and adjust the contents of your courses accordingly for maximum results.

Additionally, provide resources to help your team better realize the role that each tool plays in enhancing your DEI initiatives. In doing so, your team can more easily align their daily tasks with the company’s goals, motivating them to do their best work.